Shipping Policy
Most purchases are shipped to arrive within 5-7 business days upon receipt of order. As closely as possible, the rates that we charge for shipping, handling fees and sales tax at checkout are an accurate reflection of the rates that we incur. If you have any questions or concerns about how shipping, handling fees and sales tax are calculated on your order, our team will be happy to assist you. Please feel free to contact us at [email protected] or call us at 850-224-0414. We are available to assist you during our normal business hours, available here.
Once your order is on the way, you will receive a confirmation email from our team. Most deliveries will be handled by USPS. With the tracking provided, you will be able to see the estimated delivery date. When placing your order, please be sure to provide the best contact phone number in case there are any issues with the delivery.
We want your experience to be perfect from start to finish. Should you find any issues upon delivery, please contact us at 850-224-0414 and our team will ensure your issue is resolved as quickly and efficiently as possible.
Should you need to return your merchandise, please first review our return policy. Once an order has shipped, it cannot be cancelled, rerouted or redirected. Please do not refuse the delivery of any non-damaged shipment as this may result in additional restocking fees, the loss of the product, and may void any possibility of a refund. Refused deliveries will incur the round-trip shipping costs.